Mahari Wellness
Privacy Policy
Effective date: July 30, 2026
Your privacy matters here, in the same way everything about this practice is built on trust and care. This policy explains what information is collected through this website, how it is used, and the choices available to you.
Who This Policy Covers
This Privacy Policy applies to visitors of mahariwellness.com ("the Site"), owned and operated by Mahari Wellness / Rachel Arbon Holmes ("Mahari Wellness," "we," "us," or "our"), which acts as the data controller of the information described below. It describes our practices for the personal information collected when you use this Site, including through the contact form.
Information We Collect
We collect two categories of information:
Device information, collected automatically. When you visit this Site, we automatically collect some information about your device and browsing activity — such as your browser type, IP address, time zone, referring website, and how you interact with the pages you view. This is used only to understand general site usage and to identify potential misuse; it is not used to identify you personally.
Information you choose to provide. When you submit an inquiry through the contact form on this Site, we collect:
Your name
Your email address
Your phone number, if provided
Any additional information you choose to include in your message
You are welcome to browse this Site without providing any personal information. If you choose not to provide it, you will simply be unable to use certain features, such as contacting us directly through the form, subscribing to updates, or completing a purchase.
If you subscribe to our newsletter or mailing list, we collect your email address, and optionally your name, for the purpose of sending you updates, offerings, and communications from Mahari Wellness. You may unsubscribe at any time using the link included in every email we send, or by contacting us directly.
If you make a purchase through this Site — for a session, container, digital product, or membership — we collect the billing information necessary to process that transaction, such as your name, billing address, and payment details. Payment is processed by a third-party payment processor; we do not store your full card details on our own systems.
We do not ask for, and encourage you not to submit, sensitive health details through the contact form itself. Any health history, symptoms, or clinical information you choose to share is exchanged only after a working relationship begins, through secure, dedicated channels such as the EquiLife practitioner portal.
How We Use Your Information
The information you provide is used only to:
Respond to your inquiry and answer your questions
Follow up regarding a potential or existing working relationship
Schedule consultations or sessions, where relevant
Send newsletter or marketing communications, if you have opted in to receive them
Process and fulfill a purchase, and send related confirmations or receipts
We do not use your information for marketing, or add you to any mailing list, unless you have taken a clear, affirmative action to opt in — such as submitting a newsletter signup form.
Contact by Phone or Text
If you provide a phone number, we may use it to call or text you in connection with your inquiry — for example, to confirm a consultation time. By submitting your phone number through this form, you consent to being contacted at that number for this purpose. Message and data rates may apply. You may ask us to stop contacting you by phone or text at any time.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only with:
Trusted service providers who help operate this Site or support scheduling, communication, email marketing, or payment processing (for example, our website host, scheduling tools, email platform, or payment processor), and who are bound to keep your information confidential
Legal or governmental authorities, if required by law
Data Security
We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, disclosure, alteration, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as reasonably necessary to respond to your inquiry, maintain our business records, or comply with legal obligations. Newsletter subscriptions are retained until you unsubscribe. Purchase and transaction records may be retained longer, as required for accounting, tax, or legal purposes. You may request that we delete your information at any time, as described below.
Your Rights
Depending on where you live, you may have the right to:
Be informed about how your data is collected and used
Access the personal information we hold about you
Request correction of inaccurate information
Request erasure of your information
Restrict or object to certain processing
Receive your data in a portable format
Withdraw consent for future contact at any time
If you are a resident of the European Union or European Economic Area, these rights are provided to you under the GDPR, and we process your information on the basis of your consent or, where applicable, our legitimate interest in responding to your inquiry. Please note your information may be transferred to and stored in the United States.
To exercise any of these rights, reach out using the contact information below. We will respond within a reasonable timeframe.
Cookies and Analytics
This Site may use basic website analytics tools to understand general visitor traffic (such as which pages are viewed). These tools may use cookies or similar technology and do not collect information that directly identifies you by name.
Links to Other Websites
This Site may contain links to other websites that are not owned or controlled by Mahari Wellness. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before providing any information to them.
Legal Disclosure
We may disclose information we collect if required or permitted to do so by law — for example, to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of you or others, investigate fraud, or respond to a lawful government request.
Children's Privacy
This Site and the services described on it are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
This policy may be updated from time to time as the practice grows or as legal requirements change. Any changes will be reflected on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach out:
Mahari Wellness
Rachel Holmes, M.A.
Email: mahariwellness@gmail.com
